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Software Knowledge Base
Log in to the Software Knowledge Base to access the latest version of Robotmaster, read what's new, and access documentation.
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Software support
Visit the Robotmaster Support Portal to submit a support ticket.
Software versions
Hypertherm provides support (including technical support, activation of new licenses, requests for license activations, and license modifications) for its current software products and two previous versions of the software.
If your software falls inside this range, contact your distributor for support.
If your software falls outside this range, or it has been discontinued for more than two years, then it has reached its “end of life” and we can no longer provide support for that product. Please contact sales to request an upgrade to the latest version.
| Software | Status | Licensing support | Product support |
|---|---|---|---|
| Robotmaster 2024.2 | Current | Yes | Yes |
| Robotmaster 2024 | Prior version | Yes | Yes |
| Robotmaster 2023 | Prior version | Yes | Yes |
| Robotmaster Version 7 | End of life | Yes | No |
| Robotmaster Version 6 (and older) | End of life | No | No |
Software System Requirements
We recommend the following system requirements for the latest version of Robotmaster
Recommended Hardware Requirements:
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Operating System: Windows 11 - 64-bit
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Processor: Intel core i7 or Xeon, 3.2 GHz or faster, 64-bit
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System Memory (RAM): 32 GB and over
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Hard Disk Space: 250 GB Solid State Drive (SSD), 30 GB free
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Video: NVIDIA Quadro graphics card with 2 GB dedicated graphics memory (or higher). Note: NO AMD Radeon / AMD Firepro cards
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Monitor: HD Resolution 1920 x 1080
Minimum Hardware Requirements:
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Operating System: Windows 10 - 64-bit
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Processor: 64-bit Intel or AMD, 2.4 GHz or faster
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System Memory (RAM): 8 GB
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Hard Disk Space: 250 GB, 20 GB free
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Video: NVIDIA OpenGL 3.2, with 1 GB graphics memory. Note: NO AMD Radeon / AMD Firepro cards
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Monitor: Minimum 1920 x 1080 resolution